Hey, I’m Desiree!
I’m a Personal Lines Account Manager here at Mitch, and I just love it! That’s because I get to help hard-working folks and their families every day, to keep their homes and vehicles protected, while saving a few bucks. I’m the person you want to talk to if you need to make changes in the middle of your policy. Change your address, add a driver, that kind of thing.
It’s important to me that I deliver an exceptional customer experience every time. That means I listen carefully to your needs, give you great advice, and get your changes done as quickly as possible. All that while keeping a smile on my face (even if you can’t see it). It also means continuing to learn as much as I can about the products we sell, so you can benefit from that knowledge the next time you call.
When I’m not working, If there’s a campfire close by, that’s where you’ll find me, usually with family and friends. When the weather doesn’t allow us to be outdoors, I like bingeing shows like Shameless, Rupaul’s Drag Race and Suits, or putting my creativity to work through my cricut, which I use to make fun t-shirts for the kids and beautiful little knick-knacks for around the house.
Well, that’s me in a nutshell. Next time you call about your insurance, I’d love to hear about your crafting projects too, or whatever you’re into.