1-800-731-2228 x5257
Hey, I’m Rachel!
I’ve been an insurance professional since 2020 and came to Mitch in 2021, where I specialize in helping existing Mitch customers with their home, auto and other personal insurance products. Like when they have questions, want to add, change or remove coverages. Or whatever! I’m here to help.
My main goal in delivering top-notch customer service is getting it done right the first time. That means making sure that I really understand your needs, and that I’m up-front about the process so that you know exactly what to expect and when. The best part for me is when I’m able to forge a personal connection, and hopefully make a small but positive difference in the customer’s life.
When I’m not at work, I’m usually working on cosplays. If you don’t already know, that means I like to participate in events like Comic-Con, where I dress up like characters from books, movies and comics. A lot of the fun is making the costumes myself! Some of my favourites that I’ve made and worn are anime villain Queen Nehelenia, alternative hero Steampunk Red Riding Hood, and the classic Disney princess Snow White! I’ve even dressed up for charity by taking part in Cosplay for a Cure, raising money and awareness about breast cancer.
Whether you’re already a Mitch customer or just a future Mitch customer, I hope I get a chance to help you out someday with your insurance needs. If you want to trade costume-making tips and tricks, I’m totally there with you too, but let’s get your coverage sorted first. LOL
Give me a call.
