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The latest from mitch magazine
  • Hatchback car parked by a canola field. How much to insure Canada’s cheapest vehicles in 2023? 

    3 min read

  • Roommates moving into an apartment. Insurance challenges for Canadian landlords with 3 or more tenants

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  • Side view mirror of a car. What Ontario’s DC-PD change means for your auto insurance

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  7. Theresa Wicks
Theresa Wicks

Theresa Wicks

Service Team Manager

Call Book

1-800-731-2228 x5259

Hi, I’m Theresa!

I’ve been an insurance professional since 2009, and joined Mitch in 2021. I love it here! We’re all about making insurance lovable, and as a service team lead, I support the brokers that make it lovable for our existing customers. Ours is the team that answers your questions and helps you make changes to your policy.

I’ve just about seen it all, and I help our brokers find creative solutions when they’re dealing with a situation they haven’t seen before, or when a customer just needs some extra TLC. Good service is all about understanding, and I encourage our brokers to take the time to understand the customer. What do they need? Why do they feel the way they do? What do they want out of this interaction? Once we understand, the solution is usually pretty clear.

Outside of work, well, I’m all about the outdoors. I live close to Lake Simcoe, and for me there’s no better place than by the lake. I also love to stay active, practicing yoga, and going for a hike whenever I can. One time, while hiking in Texas, I saw a roadrunner, a deer AND a tarantula, all on the same hike! Like I said, I’ve seen it all. LOL.

Anyway, if you’re a Mitch customer and you need help with something, you can trust that, as a team, we’ve seen it all. Give us a call. We’ll help you out!


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Who’s Mitch?

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the brokerage works with more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance Brokers is operated by Mitchell & Whale Insurance Brokers Ltd.

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Latest from our magazine

  • Hatchback car parked by a canola field.

    How much to insure Canada’s cheapest vehicles in 2023? 

    September 25, 2023 3 min read
  • Roommates moving into an apartment.

    Insurance challenges for Canadian landlords with 3 or more tenants

    September 21, 2023 4 min read
  • Side view mirror of a car.

    What Ontario’s DC-PD change means for your auto insurance

    September 17, 2023 4 min read

Contact Info

Head Office
Mitch Insurance Brokers

1555 Wentworth St. Unit 200, Whitby
Ontario L1N 9T6

1-800-731-2228
(905) 579-9701
info@mitchinsurance.com
 

Toronto
Mitch Insurance Brokers

110 Yonge St. Suite 403, Toronto
Ontario M5C 1T4

1-888-401-4697
(289) 593-0275
info@mitchinsurance.com

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