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The latest from mitch blog
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Brian Dermody, personal lines service broker.
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Brian Dermody

Account Manager

Hey, I’m Brian!

After studying accounting and financial management at Centennial College, I’ve enjoyed a 45-year career in the insurance industry, and truly enjoyed every minute. Since 2012, I’ve been putting that wealth of experience to work for Mitch customers when they have a question or need to make a change to their auto, home, or other personal insurance policies.

For me, good customer service is mostly a function of time. The time that it takes to answer your call, text, or email (hopefully a short time), and the time that I put in to make sure that I’ve fully answered your question, completed your request or resolved your issue. In this case, I want to help you as quickly as possible, but I’m also going to take the time necessary to make sure I understand your request and that your issue is resolved to your satisfaction.

When I’m not working, on the other hand, I sometimes like to lose track of time, spending long, lazy afternoons with family, on the golf course, or on the snowmobile trails.

I know you value your time too, so the next time you call or email to ask about your policy or make a change to your coverage, expect me to get back to you ASAP, listen closely to what you need, and propose solutions that make sense for your family and your pocketbook.


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Who’s Mitch?

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the brokerage works with more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance Brokers is operated by Mitchell & Whale Insurance Brokers Ltd.

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Latest from our blog

  • Car keys.

    Can you keep your car after it’s been written off by your insurance company?

    April 21, 2025 4 min read
  • Car on the road in Ontario during the Spring.

    Best car insurance companies in Ontario for 2025 

    March 18, 2025 8 min read
  • Cars on a highway.

    How much can I save on car insurance by increasing my deductible?

    February 26, 2025 3 min read

Contact Info

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Mitch Insurance Brokers

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Ontario L1N 9T6

1-800-731-2228
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info@mitchinsurance.com
 

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Mitch Insurance Brokers

296 Richmond St W Suite 212, Toronto, ON M5V 1X2

1-888-401-4697
(289) 593-0275
info@mitchinsurance.com

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