Self-serve centre

Easily manage your insurance when it’s convenient for you. Update your address or vehicle information, add a driver, sign up for winter tire discounts, request a change to your monthly payment plan, and more.

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Make a payment

Good to know: Please be aware that CAA no longer processes online payments. For information on making a payment online through your bank, visit CAA or give us a call at 1-800-731-2228 to make your payment over the phone.

Make a payment

Step 1: Select your insurance company from the dropdown.

Step 2: Click “Continue” to be taken to your insurance company’s payment page.

Step 3: Don’t see your insurance company listed? Call us and one of our brokers will be happy to help you.

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Good to know: Requests to change your policy aren’t legally binding until they’ve been confirmed by one of our brokers.

I'd like to*
Changes can only be requested 15 days prior to a scheduled payment.
Name of policyholder*
First name Last name
Email*
Phone number*
This field is hidden when viewing the form
New phone number*
Address
Street Address Address Line 2 City Province Postal Code
New address
Street Address Address Line 2 City Province Postal Code
Policy number*
Are there other licensed drivers in your household?
Is the vehicle new or used?*
Is the vehicle leased or financed?*
Vehicle purchase date*
MM slash DD slash YYYY
Vehicle purchase price*
Year of vehicle*
Vehicle make*
Vehicle model*
VIN number*
Coverage to be changed
Reason for change
Effective date of change*
MM slash DD slash YYYY
First name of driver to be added*
Last name of driver to be added*
Has it been modified or customized?
Marital status of driver*
Gender*
Licence class*
Driver's licence number
G1 date
G2 date
G date
Birth date of the new driver
Relationship of the driver to the policyholder
Is this driver authorized to make inquiries or changes to your auto policy?
Province license is held in
Driver's training
Has this driver had any claims in the last 6 years?
Any tickets in the last 3 years?
Any driver licence suspensions in the last 3 years
Did the new driver have prior insurance?
Original purchase date of the winter tires
Upload photo of receipt for the purchase or proof of seasonal rotation, or select no receipt below
Max. file size: 100 MB.
No receipt
I don’t have a receipt for the tires or installation.
Does it have unrepaired damage?
Will it be used for carpooling or Uber?
Does it have winter tires?
What is your daily commute in KM? (One-way)*
How many KM do you drive in a year?*
Who will be the primary driver of this vehicle?*
How would you like to update your payment plan?*
Additional Comments
Consent*
I agree to be contacted by Mitch Insurance by phone, email, text (SMS) messages and other forms of electronic communication.*
Comments
This field is for validation purposes and should be left unchanged.

Self-serve centre

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