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The latest from mitch blog
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Lori Santo, personal lines service broker.
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Lori Santo

Account Manager

Hi, I’m Lori!

I am a personal lines account manager and I’m here to help you with all your insurance needs. I came to Mitch in 2021 with close to 20 years of insurance expertise, and a bunch of service awards under my arm!

If you need to make changes to your policy, or even if you just have questions regarding your policy and coverages I am here for you anytime. It is important to me to bring a sense of loyalty and compassion to work everyday. I want all our customers to know that here at Mitch we strive to make your experience as easy and as informative as possible. No question is too small or unimportant for all of us to give it our utmost attention.

Outside of work I love to put that attention towards my family – a husband, 2 kids and 4 grandkids! Whether it’s as simple as sitting outside enjoying the sun, or going for a bike ride, anything is enjoyable as long as we are together. My sisters, my mom and I make our own greeting cards together…So don’t be surprised if you get a card in the mail…

“Sorry to hear about the loss of your front bumper. My deepest sympathy and unwavering support in this time of need…”

Just don’t hesitate to call if you have any questions. I’ll take care of you like family.


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Who’s Mitch?

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the brokerage works with more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance Brokers is operated by Mitchell & Whale Insurance Brokers Ltd.

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Latest from our blog

  • Car keys.

    Can you keep your car after it’s been written off by your insurance company?

    April 21, 2025 4 min read
  • Car on the road in Ontario during the Spring.

    Best car insurance companies in Ontario for 2025 

    March 18, 2025 8 min read
  • Cars on a highway.

    How much can I save on car insurance by increasing my deductible?

    February 26, 2025 3 min read

Contact Info

Head Office
Mitch Insurance Brokers

1555 Wentworth St. Unit 200, Whitby
Ontario L1N 9T6

1-800-731-2228
(905) 579-9701
info@mitchinsurance.com
 

Toronto
Mitch Insurance Brokers

296 Richmond St W Suite 212, Toronto, ON M5V 1X2

1-888-401-4697
(289) 593-0275
info@mitchinsurance.com

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