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Tracey Gilmore, personal lines service broker, renewals.
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Tracey Gilmore

Account Manager

Hey, I’m Tracey!

Hard to believe, but I’ve been an insurance professional since 1987! At Mitch Insurance since 2019. I’ve had a number of honours and awards in my career, including being named “Favourite Insurance Broker” for Kawartha Lakes in 2019, 2022, and again in 2023. I’m very proud of that.

As a personal lines account manager, I help existing Mitch customers when they need to make a change to their home, auto or other personal policy, or have questions or concerns about their insurance.

To me, good customer service means listening before I talk, understanding the clients’ needs, helping them understand their insurance, and working with them to achieve a happy result. That means your needs are met, everyone is clear on next steps, and it didn’t eat up too much of your valuable time. I try to make myself available when it’s convenient for you, even if that’s sometimes outside regular hours.

In my spare time, I look forward to spending time with my grandchildren, outside if possible. Also love to work out, play hockey, curl, generally stay active. I like to stay connected to my community too, and have volunteered my time in local sports and elsewhere over the years.

I guess what I’m saying is, I’m all about helping. If you’re a Mitch customer and have a question, maybe I can help you too. If you’re not, what are you waiting for?

Talk soon.


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Who’s Mitch?

Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the brokerage works with more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance Brokers is operated by Mitchell & Whale Insurance Brokers Ltd.

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Latest from our blog

  • Car keys.

    Can you keep your car after it’s been written off by your insurance company?

    April 21, 2025 4 min read
  • Car on the road in Ontario during the Spring.

    Best car insurance companies in Ontario for 2025 

    March 18, 2025 8 min read
  • Cars on a highway.

    How much can I save on car insurance by increasing my deductible?

    February 26, 2025 3 min read

Contact Info

Head Office
Mitch Insurance Brokers

1555 Wentworth St. Unit 200, Whitby
Ontario L1N 9T6

1-800-731-2228
(905) 579-9701
info@mitchinsurance.com
 

Toronto
Mitch Insurance Brokers

296 Richmond St W Suite 212, Toronto, ON M5V 1X2

1-888-401-4697
(289) 593-0275
info@mitchinsurance.com

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