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  7. Alex Hillhouse
Alex Hillhouse

Alex Hillhouse

Sales Team Manager

Call Email Book

1-800-731-2228 x5136

Hi, I’m Alex!

I started at Mitch Insurance in 2018, and what can I say? I love my job! As a sales team lead in personal lines, I support the people that welcome new customers like you into the Mitch family by meeting your home, car and other personal insurance needs.

My goal is to help the team hit every customer interaction out of the ballpark! How do we do that? By truly listening to you, making sure we understand your needs, giving great advice, and getting your policy set up when you need it, which is usually ASAP. Oh yeah, because we work with most of the top insurance companies in Canada, we’ll also get you a price that will put a smile on your face.

When I’m not supporting the team, I like to spend as much time as I can with my young family, giving the kids epic piggy-back rides, attempting French braids and other complicated ballerina buns, and getting outdoors with the fam for a hike, trip to the zoo or day at the beach.

You’ll occasionally catch me relaxing on the dock, enjoying a craft beer with friends and family, but it’s more likely I’ll be swimming in the freezing water with the kiddos, pushing them on the swing, or playing the 10,000th game of tag. Hey, I’m always talking to the team about “delivering the wow”, and I practice what I preach.

Give us a call, we’ve got you covered.

  • Talha Chaudhry12/08/2020
    Hands down the best insurance around right now. Alex at M&W has taken care of me and plenty of people... read moreHands down the best insurance around right now. Alex at M&W has taken care of me and plenty of people I know, the service is phenomenal. If you are looking for insurance your in the right place! read less
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    Tu Mai12/08/2020
    Amazing staff Alex and Kristen got me the best quote quick and efficient. Highly recommended!!
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    gang kun11/08/2020
    Alex Hillhouse really helped our family insurance needs to be met and searching for the insurance company which suits our... read moreAlex Hillhouse really helped our family insurance needs to be met and searching for the insurance company which suits our business.We would like to appreciate his efforts to help us out of the insurance Products.We were satisfied with the high quality services from M&W insurance broker and especially thank Alex Hillhouse for his professionalism.Holly Tao read less
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  • Stephanie Ribaric9/25/2020
    I was rushing to get insurance so I could get my newly bought car on the road and M&W blew... read moreI was rushing to get insurance so I could get my newly bought car on the road and M&W blew away all expectations I had! I was not hopeful seeing as it was already late in the evening but I gave this company a call. I was put on hold and after some time decided to leave my phone number and call back later. The agent I worked with, Alex, called be back the second he got off the phone. I was very impressed how quickly he met all my needs and how professional and knowledgeable this agent was! Definitely was the best experience I have ever received from any Insurance brokers. read less
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    Alyssa Noel9/03/2020
    Alex review I searched around for a few different insurance companies and Mitchell & Whale just completely exceeded my expectations.... read moreAlex review I searched around for a few different insurance companies and Mitchell & Whale just completely exceeded my expectations. My broker Alex Hillhouse was so transparent, genuine, and helpful. He responded to all my questions so quickly (I had manyyy questions) and he helped me get all the information I needed to make the right decision for me. He gave me great advice and was so genuine in our conversations. He worked tirelessly to get me the best possible deal on my insurance and never hesitated to pick up the phone to clarify/explain things to me. Very professional and I would highly recommend to anyone looking for any type of insurance to give them a call! read less
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    jeremy h.7/15/2020
    Alex listened to exactly what I wanted out of my insurance I was looking for and got what I wanted.Always... read moreAlex listened to exactly what I wanted out of my insurance I was looking for and got what I wanted.Always quick to respond and explained everything perfectly read less
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  • Alyssa Noel6/12/2020
    Alex review

    I searched around for a few different insurance companies and Mitchell & Whale just completely exceeded my expectations. My...
    read moreAlex review

    I searched around for a few different insurance companies and Mitchell & Whale just completely exceeded my expectations. My broker Alex Hillhouse was so transparent, genuine, and helpful. He responded to all my questions so quickly (I had manyyy questions) and he helped me get all the information I needed to make the right decision for me. He gave me great advice and was so genuine in our conversations. He worked tirelessly to get me the best possible deal on my insurance and never hesitated to pick up the phone to clarify/explain things to me. Very professional and I would highly recommend to anyone looking for any type of insurance to give them a call!
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    Karl F.4/15/2020
    We have already dealt with Alex Hillhouse on another property. Once again he was very professional and results orientated, hard... read moreWe have already dealt with Alex Hillhouse on another property. Once again he was very professional and results orientated, hard working and prompt in responding to any questions. This is our first contact Kirsten Barnes. She was easy to work with and also prompt to respond. We won't hesitate to recommend your company if someone is looking the services you provide. Karl Fliesser read less
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    alexandra s.1/19/2020
    Alex is the best. The whole thing took 45 minutes from beginning to end and I saved about 15{6d6f8f67411181896b09b5a75c94bb717cd479b3f433082ab39e5a30be2f052a} on... read moreAlex is the best. The whole thing took 45 minutes from beginning to end and I saved about 15{6d6f8f67411181896b09b5a75c94bb717cd479b3f433082ab39e5a30be2f052a} on my car insurance. read less
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  • Sam O.11/21/2019
    Loved the professionalism Alex Hillhouse provided me while setting up my auto insurance.
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    Zack B.11/21/2019
    Alex made getting insurance much less complicated than I dreamed it would be! He is a very understanding and genuine... read moreAlex made getting insurance much less complicated than I dreamed it would be! He is a very understanding and genuine person to talk to. 5 stars all the way!!!! Mitchell & Whale are very lucky to have him working with them. Thanks again! read less
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    Rick B.10/28/2019
    Alex made the process of obtaining insurance for my house very smooth and efficient. He was always quick to... read moreAlex made the process of obtaining insurance for my house very smooth and efficient. He was always quick to answer questions, and had all the knowledge to make the purchase worry free. Thanks Alex. read less
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  • Shawna Melko9/21/2019
    positive review 
    Exceptional & efficient Customer Service! Alex H. went above and beyond helping us switch over to M&W. I... read moreExceptional & efficient Customer Service! Alex H. went above and beyond helping us switch over to M&W. I highly recommend them & their slogan is true “making insurance not suck” Thank you! read less
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    bruno m.8/30/2019
    Quick, efficient and friendly what else needs to be said. Hope to be doing business with Alex Hillhouse till my... read moreQuick, efficient and friendly what else needs to be said. Hope to be doing business with Alex Hillhouse till my boating life is over. read less
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    Brian O.8/30/2019
    Our broker Alex H. provided great service throughout the process. Obtaining a competitive quote was quick and easy.
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  • Sue T.8/04/2019
    Excellent service. Would highly recommend. Alex, our broker goes above and beyond❤️
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    Darrin Roetsch6/14/2019
    Alex was super helpful and patient. He was able to get me a great rate for my bike. ... read moreAlex was super helpful and patient. He was able to get me a great rate for my bike. I will definitely contact Alex again for any additional insurance coverage I will need. read less
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    Jinx6/11/2019
    Big thank you to Alex for finding me a reasonable price for my car insurance considering my circumstances. I recommend... read moreBig thank you to Alex for finding me a reasonable price for my car insurance considering my circumstances. I recommend anyone looking for car insurance check this place out. read less
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  • Tina S.6/11/2019
    Unbelievable great customer service by ALEX HILLHOUSE Thankyou Alex
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    Christine P.5/11/2019
    Alex made looking for our home and auto insurance a breeze . Thank you so much for your excellent customer... read moreAlex made looking for our home and auto insurance a breeze . Thank you so much for your excellent customer service would definitely recommend Mitchell and Whale insurance brokers to anyone . read less
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    Mr.P 4.5/11/2019
    5 star for Alex hillhouse finding me insurance for my 1000 cc sport motorcycle
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  • Valerie L.5/11/2019
    I am a new motorcycle rider and was having difficulty finding insurance for my new bike. Alex provided excellent service... read moreI am a new motorcycle rider and was having difficulty finding insurance for my new bike. Alex provided excellent service and was always available for questions and to give me quotes for a variety of different types and models of motorcycles. Thank you Alex. :) read less
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    alfa164s4/11/2019
    Very satisfied with them, my broker was Alex, he was really helpful and answered all my questions promptly. A pleasure... read moreVery satisfied with them, my broker was Alex, he was really helpful and answered all my questions promptly. A pleasure dealing with you. Thanks Alberto read less
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    Cecil C.4/11/2019
    Alex was very thorough. Clear communications. Good suggestions.Thank you Alex.
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  • Aaron M.4/11/2019
    Great guys. Responds fast. Use Alex H!!
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    Johnson C.4/11/2019
    Excellent service from Alex Hillhouse! Incredibly easy to arrange new home and auto policies, especially using M&W's electronic document processing... read moreExcellent service from Alex Hillhouse! Incredibly easy to arrange new home and auto policies, especially using M&W's electronic document processing application. My thanks to Alex and also to Adam for referring him to us. read less
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    Bo S.4/11/2019
    Worked with Alex Hillhouse to get my 2006 R6 insured. He made the process extremely easy and gave me a... read moreWorked with Alex Hillhouse to get my 2006 R6 insured. He made the process extremely easy and gave me a great rate on my policy. I highly recommend giving him or anyone at MW a call for any insurance needs!! read less
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  • Alexander W.4/11/2019
    I highly recommend Alex Hillhouse as your broker!
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    amanda p.4/11/2019
    Alex was very easy to deal with and he helped me with all my insurance needs quickly and easily. ... read moreAlex was very easy to deal with and he helped me with all my insurance needs quickly and easily. I would highly recommend this company. read less
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    Jim P.3/11/2019
    I have been in touch with Alex H at this firm. We are near completion of my new policy. As... read moreI have been in touch with Alex H at this firm. We are near completion of my new policy. As of writing, I can say, this guy is top shelf. Knows what he is doing, how to squeeze out the most amount of savings and customer service should be his middle name. I am very excited to finalize this deal with my new insurance broker. Thank you Alex H.. Your mission has been accomplished!!!! read less
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  • William G.3/11/2019
    Alex was very attentive and seemed to care about reaching my goals.
    Thank you Alex.

    Will Gibson
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    Jim Paxton2/25/2019
    I have been in touch with Alex H at this firm. We are near completion of my new policy. As... read moreI have been in touch with Alex H at this firm. We are near completion of my new policy. As of writing, I can say, this guy is top shelf. Knows what he is doing, how to squeeze out the most amount of savings and customer service should be his middle name. I am very excited to finalize this deal with my new insurance broker. Thank you Alex H.. Your mission has been accomplished!!!! read less
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    tpniefer2/11/2019
    Being very unsatisfied with my current over-priced insurer and renewal time a few weeks away I started searching for a... read moreBeing very unsatisfied with my current over-priced insurer and renewal time a few weeks away I started searching for a new insurer. I found Mitchell & Whale online and sent a request for quotes. Alex Hillhouse called me early the next morning to assist me. I couldn't have found a better agent than Alex Hillhouse. Alex was thorough, straight talking, no pressure and knowledgeable. To top it all off he's just a great guy, friendly and takes genuine interest in people. Not only is a great guy but he cut my insurance costs for my motorcycle, vehicle and house by 50 percent. I highly recommend him to anyone shopping for insurance. read less
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  • Susanne Black11/26/2018
    Alex made getting my own insurance for the first time amazingly simple. He was polite, friendly and had every answer... read moreAlex made getting my own insurance for the first time amazingly simple. He was polite, friendly and had every answer to every question that I had!! He made the process of me getting off of my parents insurance so so so easy!!! Thanks again Alex for brig so great at what you Do!! read less
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Who’s Mitch?

Mitch is a leading digital insurance outlet on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the business is a marketplace for more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.

Mitch Insurance is operated by Mitchell & Whale Insurance Brokers Ltd.

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  • Auto insurance
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  • Snowmobile insurance
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Latest from our magazine

  • Two tourists scuba diving in the ocean.

    Travel insurance: Why you should include it in your next trip

    March 28, 2023 Read More >

  • Car keys on the armrest of a rental car.

    Renting a car: Are you covered?

    March 23, 2023 Read More >

  • Row of parked cars

    Toronto car thefts way up: How to protect your vehicle

    March 15, 2023 Read More >

Contact Info

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Ontario L1N 9T6

1-800-731-2228
info@mitchinsurance.com
 
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Ontario M5C 1T4

1-888-401-4697
info@mitchinsurance.com

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