- Nida Malakhail11/07/2023I just added another vehicle to our policy and Jeanette Duncan was amazing and guided us through the process. She was friendly and professional. Though there was a long wait on the phone to get a hold of a rep but really happy to get great service from her.read moreread lessLouis G-C11/07/2023I am very happy with Mitch and whales over all. They have always been good to me. Jeanette.D was great with the help and info she provided me today. Would definitely recommend to friends and family.(already have to many people I know are insured thru you guys) Thanks again! 5 star!read moreread lessWill Avon11/07/2023Jeanette helped me immensely! Listened to everything I had to say and help me until everything was figured out! The best experience I’ve had calling an insurance brokerage.read moreread less
- Deolinda Furtado11/07/2023Jeanette was great! She was very knowledgeable, efficient, and made the renewal process very easy!read moreread lessMichael I8/06/2019My Sincere thanks for Excellent Service! With all the bad news in today's society I believe many have forgotten when to compliment something done right which I am taking a moment to do now. While it took a few attempts to connect (I know you guys are crazy busy), after calling in a panic because Wawanesa jacked my monthly up from 188 to 235 per month, Jeanette got back to me. I suggested that I have been meaning to get a CAA membership to see if I could lower my rates. She suggested CAA insurance would recognize and discount accordingly. So I secured my CAA membership and got back to her, and she amazingly got me a rate from CAA insurance which is cheaper than what I am paying now. As such I am writing to you to express my appreciation for her most excellent service and I remain a happy and loyal Mitchell and Whale customer! Regards & Thanks,read moreread less