- Chhay Sun6/03/2022I had a really hard time insuring my Right Hand Drive mini truck. Other insurance companies quoted me too high... read moreI had a really hard time insuring my Right Hand Drive mini truck. Other insurance companies quoted me too high and the process was over a month just to get a quote. Jeff gave me a great deal and he insured my RHD mini truck within a week. I paid for the year and saved an additional 1.3%. Thanks read less
Jerome Chinner5/03/2022Recently changed M&W insurance brokers from TD. Found some pretty interesting things about my old insurance policy and how it... read moreRecently changed M&W insurance brokers from TD. Found some pretty interesting things about my old insurance policy and how it was structured. Jeff Logan was great explaining the coverages and building a policy to fit my families needs. We had a short amount of time to get it done. Jeff and Kristen went above and beyond to get it done. read lessGregory Walsh6/21/2021Kristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000... read moreKristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000 a year on a 2014 ZX-10R.When I was 18 in Alberta I was paying $264/year on a 2007 GSXR1000 so I was pretty shocked to see that after a decade of riding experience and a move to Ontario my rate went up to $3,600/year! I begrudgingly agreed after shopping around and finding nothing else (seriously, $11k-$12k/year) I signed up with Wawanesa.Renewal comes around and my policy jumped up by 17%! No claims, accidents, tickets, anything. Got a text from Scott Logan and within 6 hours I had a rate almost half of my new premium with Wawanesa.Couldn't be happier, if you have a bike, you're a good safe rider, and you're frustrated that you're looped in paying ridiculous amounts, give these guys a call and you will not be disappointed. read less - Siraz Shafique6/21/2021Honestly I was deemed "high risk"due to my driving record and other places were quoting me ridiculous amounts of money... read moreHonestly I was deemed "high risk"due to my driving record and other places were quoting me ridiculous amounts of money for insurance of my car!This was not ok!I called and spoke to JEFF LOGANJeff is a broker who found me an amazing rate in the $400/month ball park compared to the $890/month rate that ensureco what offeringHe and Kristen have been taking care of meMy rate will drop in 6months as well where I was told we will requote you on your insurance knowing your record will clear of the tickets from BC.I would advise anyone and everyone to give them a call first before you go to any other ridiculous insurance agenciesTALK TO A BROKER TODAY! read lessMathew Roscoe4/08/2021Jeff was Fantastic, His team allowed for a quick and easy application process and he was professional and always as... read moreJeff was Fantastic, His team allowed for a quick and easy application process and he was professional and always as helpful as possible with his service! I was in a real Jam with another insurance company and because all of the blocks fell into place He was able to get me a decent rate for the year! Thanks again JeffMat & Kat read lessDaniel Sousa4/08/2021Jeff Logan is very professional and takes care of all insurance matters that are necessary
- Tony Mroki1/08/2021We recently dealt with Jeff Logan and we were extremely impressed with the level of professionalism and expertise we received... read moreWe recently dealt with Jeff Logan and we were extremely impressed with the level of professionalism and expertise we received I would recommend the company for any insurance needs read lessCarol D11/10/2020Delighted Hello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to... read moreHello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to work with Jeff Logan and Kristen Barnes. We are real estate investors and was finding it difficult to obtain home insurance from our usual insurers based on the unusual requirements required from our Mortgagers on our latest purchase. A friend within the industry recommended Mitchell & Whale. I will be honest I had not heard of this company before hand. I was skeptical when Jeff responded to my online query and braced myself for the run-around. Instead, Jeff exceeded our expectations, he promptly provided us with a quote and he and Kristen Barnes turned around the binder letter within the day, in time for closing on the house purchase the following day. My husband and I were blown away with the excellent customer service, which is mind boggling, primarily given the challenges with Customer Service during the pandemic. Without hesitation we would immediately recommend Mitchell & whale insurance and working with Jeff and Kristen. Both are a credit to your organization! read lessTony Millar9/08/2020Very responsive, good rates and quick to make things happen. Would recommend. Jeff and Andrea are amazing. - Ivan T9/01/2020Jeff Logan was very helpful in getting me quotes on various types of insurance, explaining how the insurance side of... read moreJeff Logan was very helpful in getting me quotes on various types of insurance, explaining how the insurance side of a home purchase would work, and ultimately got me the lowest standalone rate for my motorbike. Thanks Jeff! read lessTony M.8/21/2020Very responsive, good rates and quick to make things happen. Would recommend. Jeff and Andrea are amazing.G S.7/25/2020I absolutely had a great experience. Jeff Logan is professional and knowledgeable. He worked on getting me the rates quickly.... read moreI absolutely had a great experience. Jeff Logan is professional and knowledgeable. He worked on getting me the rates quickly. Thank you! read less
- Alex V.7/15/2020Was looking at insuring my new Adventure bike. Like Jeff's service and attention to detail so much I ended... read moreWas looking at insuring my new Adventure bike. Like Jeff's service and attention to detail so much I ended up bring over my car and tenant's insurance too. A++ would recommend. read lessLaurie Nightingale4/02/2020Hi, we called for a quote on our home and auto insurance. I had the pleasure of talking to... read moreHi, we called for a quote on our home and auto insurance. I had the pleasure of talking to Jeff Logan who was very informative and pleasant. He responded quickly with a great quote that we accepted.
Kristen Barnes quickly sent us a friendly email outlining what we were to do. Great service.
Thanks L. Nightingale read lessSarra F.3/11/2020Jeff was great at getting a difficult quote for us with a good turn around where time was of the... read moreJeff was great at getting a difficult quote for us with a good turn around where time was of the essence. Thank you for your help! read less - Amanda3/06/2020Saved a bunch! I had heard good things about Mitchell & Whale, and specifically Jeff Logan, from my other family members who went... read moreI had heard good things about Mitchell & Whale, and specifically Jeff Logan, from my other family members who went to him when they were looking to switch car and motorcycle insurance. They all had wonderful experiences and saved a bunch on their insurance. Having just moved and seen a massive jump in my previous plan's premiums, I decided to try out Mitchell & Whale, too. I contacted Jeff and he was really helpful; answering all my questions and getting me quotes within a single phone call. The quotes he found saved me about $1000 a year on my car insurance, and another couple hundred by combining my partner and I on one tenant's insurance plan instead of the separate ones we'd had previously. I would absolutely recommend Mitchell & Whale to anyone looking to find a better deal on insurance of any kind. It was fast and easy, and it took all the annoyance out of trying to look up new quotes on my own! read lessJudith W.2/26/2020Thank You! Jeff Logan has been a huge help guiding me in what yo do. He is a professional and it... read moreJeff Logan has been a huge help guiding me in what yo do. He is a professional and it is wonderful to have trust in my Broker. I sure needed to be let known what to do.
Yes your correct, insurance can be confusing at times and Jeff is my hero. Lol.
Regards to you and your team.
Looking forward to a true professional experience with M&W. read lessJuan A.8/30/2019Jeff was very responsive for any questions I had. It was a non-standard insurance issue, but he helped me sort... read moreJeff was very responsive for any questions I had. It was a non-standard insurance issue, but he helped me sort through all of it. I'm glad I chose Mitchell & Whale for my insurance needs and will look at them when considering any future insurance issues.I hope I don't actually need to make a claim, but I feel confident that they would respond with the same speed and clarity. read less - Justin C.8/15/2019I was getting priced crazy rates for this year on a motorcycle, and decided to give a final handful a... read moreI was getting priced crazy rates for this year on a motorcycle, and decided to give a final handful a call and give up if it didn't work out. Mitchell & Whales was able to undercut a lot of the rates I was given and I do have a pretty large ticket item on my driving history from 2.5 years ago which I understand was the reason why I was getting quoted high rates.Jeff Logan and Thanu Karunainathan were prompt with responses that were clear and concise. I did not have any qualms or confusion about any of the steps given to me. Both of them made sure I was comfortable before moving onto the next. Thanu was able to impress me even more when was able to provide me with the information I needed to get plates and saved me another trip to Service Ontario!Thanks again to the team at Mitchell & Whale Insurance, especially to Jeff Logan and Thanu Karunainathan to their service! read lessDayton M.8/15/2019Jeff Logan did an excellent job finding me the best deal on everything I needed insured. From the house to... read moreJeff Logan did an excellent job finding me the best deal on everything I needed insured. From the house to the bike. Fantastic people to deal with! read lessDayton M.7/28/2019Jeff Logan did an excellent job finding me the best deal on everything I needed insured. From the house to... read moreJeff Logan did an excellent job finding me the best deal on everything I needed insured. From the house to the bike. Fantastic people to deal with! read less
- Yan G.7/28/2019Got excellent service from Jeff Logan. It was fast and professional.Justin C.5/11/2019I was getting priced crazy rates for this year on a motorcycle, and decided to give a final handful a... read moreI was getting priced crazy rates for this year on a motorcycle, and decided to give a final handful a call and give up if it didn't work out. Mitchell & Whales was able to undercut a lot of the rates I was given and I do have a pretty large ticket item on my driving history from 2.5 years ago which I understand was the reason why I was getting quoted high rates.Jeff Logan and Thanu Karunainathan were prompt with responses that were clear and concise. I did not have any qualms or confusion about any of the steps given to me. Both of them made sure I was comfortable before moving onto the next. Thanu was able to impress me even more when was able to provide me with the information I needed to get plates and saved me another trip to Service Ontario!Thanks again to the team at Mitchell & Whale Insurance, especially to Jeff Logan and Thanu Karunainathan to their service! read lessJordan Burman3/30/2019Jeff was amazing. Quick response to my inquiry and set up new insurance policies in a matter of minutes. Easiest... read moreJeff was amazing. Quick response to my inquiry and set up new insurance policies in a matter of minutes. Easiest insurance broker I have ever dealt with. Gave me a lot of information on my options, extremely friendly and understanding. He made me think when he said “Here we work with you and have your best interests in mind we don’t work against you” this statement proved true as I had some horrible issues with my last broker and insurance company. read less
- herman h.3/11/2019Jeff Logan was amazing to deal with. Always available and very professional. Mitchell & Whale is a great... read moreJeff Logan was amazing to deal with. Always available and very professional. Mitchell & Whale is a great outfit and won't disappoint. Highly recommend for your insurance needs! read lessSteven C.3/11/2019I am always impressed by the speed of service and willingness to help that I get from Jeff at Mitchell... read moreI am always impressed by the speed of service and willingness to help that I get from Jeff at Mitchell & Whale. I would highly recommend him to anyone that needs a good broker. read lessShannon Brake2/17/2019I highly recommend Jeff from Mitchell & Whale insurance brokers Ltd. I had problems with my other broker and... read moreI highly recommend Jeff from Mitchell & Whale insurance brokers Ltd. I had problems with my other broker and then I got in touch with Jeff and he started helping me out that same day, he worked on getting me house insurance and car insurance for even cheaper than I already had. Within 24 hrs I was completely switched over and the price he got me was amazing.
My husband and I were very impressed and we are very glad we have him as our broker now. We know we are in good hands. read less - Fred K.2/11/2019Jeff Logan was a great broker, as he helped me with insuring my condo while I was ice fishing! Could... read moreJeff Logan was a great broker, as he helped me with insuring my condo while I was ice fishing! Could not have asked for a smoother process. read lessMichel H.2/11/2019Jeff Logan from Mitchell & Whale, provided us a great efficient and professional service. We highly appreciated his reactivity... read moreJeff Logan from Mitchell & Whale, provided us a great efficient and professional service. We highly appreciated his reactivity and competitive offers. Thanks read lessGillian Krohn11/30/2018These guys are amazing. Jeff Logan helped me get the insurance I needed at a very good rate and... read moreThese guys are amazing. Jeff Logan helped me get the insurance I needed at a very good rate and was extremely quick to get everything processed and in place. Definitely recommend them if you're looking read less
- Bill Varley11/27/2018Jeff Logan handled my shopping needs when my wife and I were looking for better insurance rates for our home... read moreJeff Logan handled my shopping needs when my wife and I were looking for better insurance rates for our home and automobiles. I was happily impressed by his communications and the thoroughness Jeff put into finding us better rates with similar coverage. We're now saving over $100 per month!
Jeff's after-sale support remained top notch. When I had a couple of questions regarding coverage, Jeff responded within minutes of my inquiry even though he was sick at home with the flu. You can't top that! read lesschangzhi l.11/11/2018excellent service. very professional and efficient everthing done within 1 day. Recommend Jeff Logan, he knows a lot things and... read moreexcellent service. very professional and efficient everthing done within 1 day. Recommend Jeff Logan, he knows a lot things and can help you get the right policy. I'll Recommend their service to my friend and family base on my experience. read lessD. G.11/11/2018I usually don't like taking my time writing a review, but Jeff from Mitchell & Whale definitely deserves a good... read moreI usually don't like taking my time writing a review, but Jeff from Mitchell & Whale definitely deserves a good one. He offered me a great rate for my home & auto & motorcycle insurance all together and he answered all of my questions patiently. I would highly recommend him for all insurance needs. read less - Martin I.11/11/2018Jeff was great! Got me the best rate around! Highly recommend this brokerage!Richard G.11/11/2018This place was great Jeff Logan helped me out huge, We had a hard time finding a rate that was... read moreThis place was great Jeff Logan helped me out huge, We had a hard time finding a rate that was affordable and they managed to find a great rate. Jeff was good to talk with and easy going it made it a good experience finding car insurance. read lessMartin Istefan11/02/2018Jeff was great! Got me the best rate around! Highly recommend this brokerage!
- changzhi liu10/26/2018excellent service. very professional and efficient everthing done within 1 day. Recommend Jeff Logan, he knows a lot things and... read moreexcellent service. very professional and efficient everthing done within 1 day. Recommend Jeff Logan, he knows a lot things and can help you get the right policy. I'll Recommend their service to my friend and family base on my experience. read lessD. Gunay10/18/2018I usually don't like taking my time writing a review, but Jeff from Mitchell & Whale definitely deserves a good... read moreI usually don't like taking my time writing a review, but Jeff from Mitchell & Whale definitely deserves a good one. He offered me a great rate for my home & auto & motorcycle insurance all together and he answered all of my questions patiently. I would highly recommend him for all insurance needs. read lessTom S7/30/2018My experience with Mitchell & Whale was fantastic! I never thought insurance could be so quick, easy and convenient. Jeff... read moreMy experience with Mitchell & Whale was fantastic! I never thought insurance could be so quick, easy and convenient. Jeff was great and very easy to deal with. Everything was able to be done online and was ready within literal minutes. They were also able to find me the best quote after having been disappointed with quite a few others that I looked into. Definitely recommend! read less
