- Nicholas Hood8/04/2022Huge props to Mitch Insurance for being one of the only places to offer M1 insurance. The price was high,... read moreHuge props to Mitch Insurance for being one of the only places to offer M1 insurance. The price was high, but justified, given the risks associated with insuring inexperienced motorcyclists. Ryan and Kristen were both super helpful in getting me set up. I had to call their policy help line twice, and while the wait was nearly an hour both times, Nikki was super helpful in getting everything resolved quickly. read less
Jerome Chinner5/03/2022Recently changed M&W insurance brokers from TD. Found some pretty interesting things about my old insurance policy and how it... read moreRecently changed M&W insurance brokers from TD. Found some pretty interesting things about my old insurance policy and how it was structured. Jeff Logan was great explaining the coverages and building a policy to fit my families needs. We had a short amount of time to get it done. Jeff and Kristen went above and beyond to get it done. read lessChris Russell5/03/2022Excellent Service, Period! I have to thank the Team at Mitchell & Whale Insurance Brokers Ltd. (Ryan and Kristen) for... read moreExcellent Service, Period! I have to thank the Team at Mitchell & Whale Insurance Brokers Ltd. (Ryan and Kristen) for the outstanding support in aiding me with motorcycle insurance. From the first call to the last call, the treatment and support was second to none. I had struggled to find anyone who wanted to aid in getting me out of the blocks with the motorcycle graduated licensing and insurance with the Team at Mitchell & Whale Insurance Brokers Ltd. stepping up and helping me every step of the way. Within hours, all was complete and done effortlessly! As a customer, this is the type of support that stands out and makes one's day! I would highly recommend them for all your insurance needs. With appreciation. read less - Danielle D'Ambrose4/03/2022Not only are the rates the best around they are extremely helpful and efficient. Switched my whole family over or... read moreNot only are the rates the best around they are extremely helpful and efficient. Switched my whole family over or in process as our current insurances expire. Ryan and his assistant Kristen are amazing. Been a pleasure dealing with them. read lessCynthia3/03/2022I never write google reviews, but the people working at this company truly deserve the positive feedback. They provide exceptional... read moreI never write google reviews, but the people working at this company truly deserve the positive feedback. They provide exceptional customer service. Sales Broker Tony S, has been incredible. He went above and beyond our expectations in being so helpful, and provided important information that my family was unaware of. We had the pleasure of receiving help from Tony and his assistant Kristen B, whom were both so patient, polite, professional, efficient, caring and considerate. I’m not a writer, so it’s hard to describe and capture the gratitude we have in a few short words. We greatly appreciate the kindness and overall service we received. Thank you to Tony, Kristen, and the great team. read lessNick Kirouac3/03/2022Much better than my old brokerage Ryan C and Kristen B were very helpful and professional. Super fast communication over... read moreMuch better than my old brokerage Ryan C and Kristen B were very helpful and professional. Super fast communication over email/phone which was pleasantly refreshing. Thanks the two of you for your help, I'm a satisfied customer. - Respectful - Communicative - Fast service / responsive 5/5 would recommend read less
- dave khanai2/03/2022Thanks Ryan/Kristen..for your amazing and professional work,you guys have made shopping for insurance seems so painless and easy..great job👍Rebecca Manjin1/03/2022Excellent service and very pleasant to talk to Tuan & Kristen to organize the insurance.Mary Badon1/03/2022I had been with my old insurance for years I hated them but got complacent. I finally decided to... read moreI had been with my old insurance for years I hated them but got complacent. I finally decided to make the move and wow so happy I did. Ryan and Kristen are so great to deal with. It was nice to deal with someone that actually made you feel like you mattered. The price I got was amazing. So happy I have found them. read less
- K. M. R.12/03/2021Thank you to the entire group but especially to Ryan and Kristen for providing excellent and working together to provide... read moreThank you to the entire group but especially to Ryan and Kristen for providing excellent and working together to provide professional services in my time of need. In today's rat race to secure the almighty dollar, many companies push their staff to do just that. However, my experience with Ryan and Kristen was a welcomed change. So, "Thank you and keep up your awesome teamwork." read lessAlberto Perdigao10/19/2021Both Ryan and Kristen were easy to talk to, patient, and very quick to reply whether by text, call, or... read moreBoth Ryan and Kristen were easy to talk to, patient, and very quick to reply whether by text, call, or email every time I needed them. These are the sorts of people who retain clients. Good job, keep up the good work! read lessadisa ford7/21/2021Spoke with Damien and he handled my situation with absolute care and effectively, him and his associate Kristen made my... read moreSpoke with Damien and he handled my situation with absolute care and effectively, him and his associate Kristen made my experience the best I've ever received to this day. I recommend this broker to any and everyone who are high risk, thank you ???? read less
- Gregory Walsh6/21/2021Kristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000... read moreKristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000 a year on a 2014 ZX-10R.When I was 18 in Alberta I was paying $264/year on a 2007 GSXR1000 so I was pretty shocked to see that after a decade of riding experience and a move to Ontario my rate went up to $3,600/year! I begrudgingly agreed after shopping around and finding nothing else (seriously, $11k-$12k/year) I signed up with Wawanesa.Renewal comes around and my policy jumped up by 17%! No claims, accidents, tickets, anything. Got a text from Scott Logan and within 6 hours I had a rate almost half of my new premium with Wawanesa.Couldn't be happier, if you have a bike, you're a good safe rider, and you're frustrated that you're looped in paying ridiculous amounts, give these guys a call and you will not be disappointed. read lessSiraz Shafique6/21/2021Honestly I was deemed "high risk"due to my driving record and other places were quoting me ridiculous amounts of money... read moreHonestly I was deemed "high risk"due to my driving record and other places were quoting me ridiculous amounts of money for insurance of my car!This was not ok!I called and spoke to JEFF LOGANJeff is a broker who found me an amazing rate in the $400/month ball park compared to the $890/month rate that ensureco what offeringHe and Kristen have been taking care of meMy rate will drop in 6months as well where I was told we will requote you on your insurance knowing your record will clear of the tickets from BC.I would advise anyone and everyone to give them a call first before you go to any other ridiculous insurance agenciesTALK TO A BROKER TODAY! read lessRick Polley5/01/2021Great service and questions answered by Megan and Kristen, definitely will recommend them to anyone looking for their insurance needs
- Vidya Gopaul4/08/2021After trying to get a quote for my motrocycle insurance from more than 15 insurance companies, finally I got a... read moreAfter trying to get a quote for my motrocycle insurance from more than 15 insurance companies, finally I got a great quote from M&W Insurance. Actually, I had M&W Insuance company under my radar for months but I did not stumble on it until yesterday whlle I was browsing thru my bookmarks of Google. After being disappointed from other companies, I said to myself,"Let's just call M&W one last company before I go with company who gave a less acceptable quotes. If I like it I will stay with it or move on to the last best quote." Sure enough I called M&W and Debbie answered and she gave me the best quote for my motorcycle insurance. It took me 5 secs to accept the offer and got on with the business. She saved me about 25% on my insurance. Kriten was supberb with taking care of the paper works. If M&W will continue to keep my insurance low, then I will be with them for a while. Thank you Debbie and Kristen for your extra-ordinary help. Vidya read lessTu Mai12/08/2020Amazing staff Alex and Kristen got me the best quote quick and efficient. Highly recommended!!Carol D11/10/2020Delighted Hello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to... read moreHello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to work with Jeff Logan and Kristen Barnes. We are real estate investors and was finding it difficult to obtain home insurance from our usual insurers based on the unusual requirements required from our Mortgagers on our latest purchase. A friend within the industry recommended Mitchell & Whale. I will be honest I had not heard of this company before hand. I was skeptical when Jeff responded to my online query and braced myself for the run-around. Instead, Jeff exceeded our expectations, he promptly provided us with a quote and he and Kristen Barnes turned around the binder letter within the day, in time for closing on the house purchase the following day. My husband and I were blown away with the excellent customer service, which is mind boggling, primarily given the challenges with Customer Service during the pandemic. Without hesitation we would immediately recommend Mitchell & whale insurance and working with Jeff and Kristen. Both are a credit to your organization! read less - Dan S.10/27/2020Meghan and Kristen were super accommodating as I tweaked and tuned the requested coverage. They were quick to respond,... read moreMeghan and Kristen were super accommodating as I tweaked and tuned the requested coverage. They were quick to respond, attentive, and very knowledgeable in the minutiae of the contracts read lessAnne D.10/27/2020I generally hate insurance companies, BUT, after finding myself without home insurance, I tried many brokers who made it beyond... read moreI generally hate insurance companies, BUT, after finding myself without home insurance, I tried many brokers who made it beyond difficult. Debbie and Kristen helped so much I can't find words. I am now insured and can't recommend this company enough. read lessErin Stafford9/09/2020Meghan and Kristen's service was fast and friendly and they took the time to go over things with me. I... read moreMeghan and Kristen's service was fast and friendly and they took the time to go over things with me. I wish I'd known how easy dealing with insurance could be a long time ago! read less
- Thomas Crawford6/22/2020Called at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in... read moreCalled at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in about 15 minutes and found a rate that was 1/3 of the price that I was paying elsewhere. Kristen was excellent to work with! Thanks again read lessLaurie Nightingale4/02/2020Hi, we called for a quote on our home and auto insurance. I had the pleasure of talking to... read moreHi, we called for a quote on our home and auto insurance. I had the pleasure of talking to Jeff Logan who was very informative and pleasant. He responded quickly with a great quote that we accepted.
Kristen Barnes quickly sent us a friendly email outlining what we were to do. Great service.
Thanks L. Nightingale read lessShane1/19/2020I have been with with Mitchell & Whale for about 3 years now. The service has always been top notch.... read moreI have been with with Mitchell & Whale for about 3 years now. The service has always been top notch. Recently I've imported a vehicle from Japan and have been dealing directly with Thanu Karunainathan and Kristen Barnes. I didn't think it was possible to get better service than I was already getting but these two managed to top it! I am extrememly fortunate to have found M&W and plan to stay for years to come! read less
