- Alberto Perdigao10/19/2021
Both Ryan and Kristen were easy to talk to, patient, and very quick to reply whether by text, call, or... read moreBoth Ryan and Kristen were easy to talk to, patient, and very quick to reply whether by text, call, or email every time I needed them. These are the sorts of people who retain clients. Good job, keep up the good work! read less
adisa ford7/21/2021Spoke with Damien and he handled my situation with absolute care and effectively, him and his associate Kristen made my... read moreSpoke with Damien and he handled my situation with absolute care and effectively, him and his associate Kristen made my experience the best I've ever received to this day. I recommend this broker to any and everyone who are high risk, thank you ???? read less
Gregory Walsh6/21/2021Kristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000... read moreKristen Barnes, Scott Logan, and Jeff Logan quickly got me set up with Motorcycle insurance and saved me literally $2000 a year on a 2014 ZX-10R.When I was 18 in Alberta I was paying $264/year on a 2007 GSXR1000 so I was pretty shocked to see that after a decade of riding experience and a move to Ontario my rate went up to $3,600/year! I begrudgingly agreed after shopping around and finding nothing else (seriously, $11k-$12k/year) I signed up with Wawanesa.Renewal comes around and my policy jumped up by 17%! No claims, accidents, tickets, anything. Got a text from Scott Logan and within 6 hours I had a rate almost half of my new premium with Wawanesa.Couldn't be happier, if you have a bike, you're a good safe rider, and you're frustrated that you're looped in paying ridiculous amounts, give these guys a call and you will not be disappointed. read less
- Rick Polley5/01/2021
Great service and questions answered by Megan and Kristen, definitely will recommend them to anyone looking for their insurance needs
Vidya Gopaul4/08/2021After trying to get a quote for my motrocycle insurance from more than 15 insurance companies, finally I got a... read moreAfter trying to get a quote for my motrocycle insurance from more than 15 insurance companies, finally I got a great quote from M&W Insurance. Actually, I had M&W Insuance company under my radar for months but I did not stumble on it until yesterday whlle I was browsing thru my bookmarks of Google. After being disappointed from other companies, I said to myself,"Let's just call M&W one last company before I go with company who gave a less acceptable quotes. If I like it I will stay with it or move on to the last best quote." Sure enough I called M&W and Debbie answered and she gave me the best quote for my motorcycle insurance. It took me 5 secs to accept the offer and got on with the business. She saved me about 25% on my insurance. Kriten was supberb with taking care of the paper works. If M&W will continue to keep my insurance low, then I will be with them for a while. Thank you Debbie and Kristen for your extra-ordinary help. Vidya read less
Tu M.11/13/2020Amazing staff Alex and Kristen got me the best quote quick and efficient. Highly recommended!!
- Carol D11/10/2020
Delighted Hello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to... read moreHello, can you please post the following review for Jeff Logan and Kristen Barnes"
My husband and I were delighted to work with Jeff Logan and Kristen Barnes. We are real estate investors and was finding it difficult to obtain home insurance from our usual insurers based on the unusual requirements required from our Mortgagers on our latest purchase. A friend within the industry recommended Mitchell & Whale. I will be honest I had not heard of this company before hand. I was skeptical when Jeff responded to my online query and braced myself for the run-around. Instead, Jeff exceeded our expectations, he promptly provided us with a quote and he and Kristen Barnes turned around the binder letter within the day, in time for closing on the house purchase the following day. My husband and I were blown away with the excellent customer service, which is mind boggling, primarily given the challenges with Customer Service during the pandemic. Without hesitation we would immediately recommend Mitchell & whale insurance and working with Jeff and Kristen. Both are a credit to your organization! read lessDan S.10/27/2020Meghan and Kristen were super accommodating as I tweaked and tuned the requested coverage. They were quick to respond,... read moreMeghan and Kristen were super accommodating as I tweaked and tuned the requested coverage. They were quick to respond, attentive, and very knowledgeable in the minutiae of the contracts read less
Anne D.10/27/2020I generally hate insurance companies, BUT, after finding myself without home insurance, I tried many brokers who made it beyond... read moreI generally hate insurance companies, BUT, after finding myself without home insurance, I tried many brokers who made it beyond difficult. Debbie and Kristen helped so much I can't find words. I am now insured and can't recommend this company enough. read less
- Erin Stafford9/09/2020
Meghan and Kristen's service was fast and friendly and they took the time to go over things with me. I... read moreMeghan and Kristen's service was fast and friendly and they took the time to go over things with me. I wish I'd known how easy dealing with insurance could be a long time ago! read less
Thomas Crawford6/22/2020Called at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in... read moreCalled at 230 to inquire about getting insurance for my RHD car, was able to setup my new policy in about 15 minutes and found a rate that was 1/3 of the price that I was paying elsewhere. Kristen was excellent to work with! Thanks again read less
Laurie Nightingale4/02/2020Hi, we called for a quote on our home and auto insurance. I had the pleasure of talking to... read moreHi, we called for a quote on our home and auto insurance. I had the pleasure of talking to Jeff Logan who was very informative and pleasant. He responded quickly with a great quote that we accepted.
Kristen Barnes quickly sent us a friendly email outlining what we were to do. Great service.
Thanks L. Nightingale read less - Shane1/19/2020
I have been with with Mitchell & Whale for about 3 years now. The service has always been top notch.... read moreI have been with with Mitchell & Whale for about 3 years now. The service has always been top notch. Recently I've imported a vehicle from Japan and have been dealing directly with Thanu Karunainathan and Kristen Barnes. I didn't think it was possible to get better service than I was already getting but these two managed to top it! I am extrememly fortunate to have found M&W and plan to stay for years to come! read less